Return & Exchange
Contact us at firstname.lastname@example.org and clearly explain that it is a return with name, address, telephone number and order number as well as article.
Then we will return as soon as we can with a return note.
Remember that for an approved return, labels and tags must remain. You as a customer are responsible for the product being packed correctly and correctly and coming back intact.
Of course, we want to know a product that does not meet the requirements. Send an email to email@example.com with name, address, telephone number, order number and item. Also send with pictures and easily explain what is wrong and we will help you!
We charge SEK 49 for a return. That's just what shipping costs us.
As soon as we have received the product and we see that everything is right and proper, a repurchase is made. Money is returned via the same payment method that was made when ordering.
Usually takes 3-5 banking days before you see the money.